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SHOSHANA WALL

DIVISION DIRECTOR, GOVERNMENT AND INFRASTRUCTURE

Shoshana Wall is an experienced corporate affairs executive with close to 20 years’ experience working primarily in the government sector on infrastructure and service delivery reform. Most recently, Shoshana was the Director, Corporate Relations for Service NSW, an award winning customer service agency which saw the creation of an omni-channel one stop shop delivering more than 850 transactions on behalf of 40 government agencies. Service NSW has delivered consistent customer satisfaction scores of 97 per cent.

Shoshana began her career as a journalist including in the Federal Press Gallery. She worked for the NSW Government covering 12 portfolios over eight years including driving strategic communications and issues management for major reforms in the area of local government, justice and fair trading.

She became a leader in the reputable consultancy, Manidis Roberts, consulting to a range of government and non-government clients covering the telecommunications, energy, transport, health and property sectors.

Shoshana has a Bachelor of Arts (Communications) from Charles Sturt University. She was also a part time tutor and lecturer for undergraduates and post graduates in strategic communications & negotiation, public relations and crisis management at the University of Technology.

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